Returns & Exchanges
At CBD, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your purchase isn't a perfect fit, we are committed to making the exchange or refund process as simple as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags remain attached and the garments are in their original condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.